Effective Date: 09/01/2025
1. General Terms & Conditions
a. Role of JB Escapes
• JB Escapes Travel Agency LLC (“we,” “our,” or “us”) acts as a booking agent between clients and travel suppliers (airlines, cruise lines, hotels, tour operators, etc.).
• All bookings are subject to the terms, conditions, and policies of the respective suppliers.
b. Pricing & Payments
• Quotes are subject to change until deposits or full payments are made.
• Prices are not guaranteed until confirmed by the supplier.
• All deposits and payments must be received by the stated deadlines to avoid cancellation.
c. Documentation Requirements
• Travelers are responsible for having valid passports, visas, health documents, and identification as required by destinations and suppliers.
• JB Escapes is not responsible for denied boarding, entry, or fines due to improper documentation.
d. Travel Insurance
• Travel insurance is strongly recommended.
• If a client declines insurance, they accept full responsibility for any losses or emergencies that may occur.
e. Responsibility
• JB Escapes is not liable for supplier failures, strikes, government actions, weather delays, pandemics, natural disasters, or other circumstances beyond our control.
• Our liability is limited to fees paid directly to us for planning services.
2. Cancellation & Refund Policy
a. Client Cancellations
• All agency service/planning fees are non-refundable.
• Supplier cancellation policies apply (airlines, cruises, hotels, tours). Refunds, if available, will be based on each supplier’s terms.
• Clients must notify JB Escapes in writing to request a cancellation.
b. Supplier Cancellations
• If a supplier cancels a trip, JB Escapes will assist clients in securing refunds, credits, or rebooking options.
• Refunds are subject to supplier approval and may be in the form of credit toward future travel.
c. Changes & Modifications
• Change requests (dates, names, destinations) may incur supplier fees and additional costs.
• JB Escapes reserves the right to charge an administrative fee for modifications.
d. No-Shows
• Failure to appear for travel without proper cancellation notice will result in 100% loss of funds.
3. Force Majeure (Unforeseen Circumstances)
JB Escapes is not responsible for cancellations, delays, or additional costs caused by events outside our control, including but not limited to:
• Natural disasters
• Political unrest
• Pandemics or epidemics
• Airline or supplier bankruptcy
• Acts of terrorism or war
4. Acceptance of Terms
By booking with JB Escapes Travel Agency LLC, you acknowledge and agree to these General Terms & Conditions and the applicable supplier policies.
5. Contact Us
For questions or cancellations, please contact:
JB Escapes Travel Agency LLC
📧 info@jbescapes.com
📞 1 888 427 8785
